LUNOoOM Privacy Policy
Updated June 21, 2023INKBOT Labs Private Limited (hereafter “LUNOoOM”) is committed to protecting the privacy of its visitors and users (hereafter the "Visitors," "you" or “your”) to our Internet World Wide Web site LUNOoOM.com and/or mobile application (hereafter referred to as the “Website”), and your usage of our services and products, that links directly to this privacy policy about the protection of personal information online. LUNOoOM is committed to your privacy. We aim for the Website to be a safe and enjoyable environment for you.
This Policy also governs LUNOoOM’s collection of information by any other means, including through your usage of our services and products or the collection of information by any parent, or subsidiaries of LUNOoOM ("Other Entities") during your employment or business association with LUNOoOM. The Visitors are encouraged to read this Policy before using the Website. By using the Website, you agree to the terms and conditions of this Policy and the Terms of Use available at LUNOoOM.com.
Information collected by the LUNOoOM.
LUNOoOM collects three basic types of information: (i) "Personal Information," that is information from which an individual can be identified; (ii) “Sensitive Personal Data and Information”, which includes personal information such as passwords and information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and (iii) "Aggregated Information," from which an individual cannot be identified.
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This website uses cookies in order to improve and understand user behaviour. By continuing to use this website you consent to this policy. When you sign up for an account on our website we collect your name, address, mobile number, email address.
When you contact support or create a ticket, we collect your email address which can be used to connect with the information from your account. We also collect your name, and we may ask for additional information necessary to provide support. These are necessary to returning full function to the table.
When you use/access LUNOoOM we collect (anonymous unless you share) to provide the best user experience possible. LUNOoOM may also use IP addresses/device/product id to communicate or to block access by Visitors who fail to comply with the Policy and/or the Terms of Use.
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Pixel. The Website may use so-called "pixel tags," "clear GIFs" or similar means (collectively, "Pixel ") to compile collected statistics about Website usage and response rates. Pixel enables LUNOoOM to maintain a count of the users who have visited certain pages of the Website. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and as to when the email was opened and read by the receiver of the e-mail.
Use of Information Collected by LUNOoOM
LUNOoOM encourages the Visitors to contact LUNOoOM with questions and comments. Personal Information and SPDI may be used by LUNOoOM to respond to the respective Visitor’s questions and comments.
LUNOoOM encourages the Visitors to contact LUNOoOM with questions and comments. Personal Information and SPDI may be used by LUNOoOM to respond to the respective Visitor’s questions and comments.
LUNOoOM may also use the Personal Information of its Visitors for internal purposes, such as analysing and managing its businesses or maintenance of employee records. The Information may be combined with other information collected by LUNOoOM via other online or offline sources, with demographic information and other information that is available in the public domain.
When you take part in a Transaction through the Website such as purchasing products LUNOoOM may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products through the Website. LUNOoOM may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfil your purchase. The Payment Information may also be shared with the third parties, as may be necessary, to complete your Transaction.
Promotional actives may be organized through its Website that may require online registration by the Visitor for participating in promotion actives (which may include name, email, user ID and password). LUNOoOM may ask you for certain Personal Information during the process of registration for participating in such promotional actives. LUNOoOM may share this Personal Information with third party sponsors of such promotional actives (irrespective of whether it is hosted by LUNOoOM), in accordance with the rules applicable to such promotional actives. You should carefully review the rules of each promotional activity in which you participate through the Website, as they may contain certain additional important information about LUNOoOM or a sponsor's use of your Personal Information.
LUNOoOM reserves the right to use your Personal Information for sending you the e-mails or SMS with updates and announcements concerning LUNOoOM’s products and promotions. You may opt-out of receiving these messages from LUNOoOM at any time.
LUNOoOM may from time to time and as may be necessary use your Personal Information to send emails consisting of important information regarding the Website, your Transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of LUNOoOM with respect to use of this Website ("Critical Emails"). Since Critical Emails would consist of important information you shall not have the option to opt-out of receiving Critical Emails.
LUNOoOM works with third parties who provide services, including website hosting, credit card processing, data analysis, newsletter services, promotional activities, other services which enhance user experience. LUNOoOM may share your Personal Information with such third parties, as may be required, for the purpose of enabling such third parties’ services. These third party service providers may be located within or outside India. Your Personal Information may also be shared with the manufacturer of the products ordered/ purchased by you on the Website or with entities responsible for delivering the products ordered / purchased by you on the Website.
LUNOoOM may disclose your Personal Information if LUNOoOM believes that it is required to do so by law or to comply with legal process or governmental requests; to enforce the Terms and Conditions of Use; to protect our functioning or to protect the rights, privacy, safety or property of LUNOoOM, you or others; and to enable itself to go after the available solutions or limit the damages that it may sustain.
Any use of this Website or any of its features by a child under the age of 18 years must be under parental supervision or the supervision of a legal guardian.
Whenever any Visitor enters his/her credit card number, that credit card number is sent by the Visitor’s browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption method. Even though LUNOoOM endeavours to protect its Visitor’s Personal Information, LUNOoOM cannot guarantee the security of any information transmitted to LUNOoOM, through or in connection with the website.
You may contact our Grievance Officer on the email id hello_at_lunooom_dot_com. You may review the information maintained by LUNOoOM and wherever appropriate, you may request LUNOoOM that such information be corrected. There may also be residual information that will remain within LUNOoOM’s databases and other records, which will not be removed or changed, on account of technical viable.
LUNOoOM may ask you to whether you are interested in receiving emails/ SMS and other information from LUNOoOM or not. If you select to receive these communications, LUNOoOM will occasionally send you emails or other information that match your requests and offer you promotions. Consent provided to use email for in the contact form for news and offers also provides LUNOoOM the consent to send SMS for the same.
If at any time you wish to stop receiving these communications from LUNOoOM, you may put up a request by using the unsubscribe feature in the email received by you. Please indicate that you wish to stop receiving communications from LUNOoOM. However, you shall not have the option of discontinuing the receipt of Important Emails from LUNOoOM.
LUNOoOM reserves the right to change this Policy, and any of its policies or procedures concerning the treatment of information collected through the Website, without prior notice which may or may not be applicable for old services/products.
Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Pune, Maharashtra, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.
